Compliance Notice - Smor Hotels Limited trading as the Riverbank House Hotel

Enforcement type:
Compliance Notice
Date:
5 May 2025
Relevant legislation:
Section 43(1) of the Consumer Protection Act 2007
Entity/Individual:
Smor Hotels Limited
Trading as:
Riverbank House Hotel
Trading address:
Riverbank House Hotel, The Bridge, Ferrybank, Wexford, Y35 AH33
Type of business:
Bar & Restaurant
Summary:

Smor Hotels Limited trading as the Riverbank House Hotel (‘the trader’) was found, when inspecting the trader’s premises at Riverbank House Hotel, The Bridge, Ferrybank, Wexford, to have engaged in a prohibited commercial practice (as described by the relevant legislation) by providing false information in relation to the price of certain drinks as displayed on the drinks menu. That information would be likely to cause the average consumer to make a transactional decision that they would not otherwise make.

The CCPC served a Compliance Notice on the trader, which took effect on 5 May 2025, directing it to remedy the contravention identified by ensuring that the pricing displayed on all signage and menus corresponded to the prices charged at the bar.

Media enquiries: communications@ccpc.ie

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