Alternative Dispute Resolution Entity Notifications

October 1, 2015


The Commission has today published notification details for organisations that wish to be listed as an Alternative Dispute Resolution (ADR) entity for consumers.

ADR entities provide mechanisms that seek to solve disputes between consumers and traders out-of-court. The process involves the use of an independent third party to help disputing parties reach a resolution. The Commission will be responsible for assessing notifications to ensure that entities meet minimum standards as set out in the new regulations. It is voluntary for dispute resolution entities to be listed.

For more details and the required notification form click here.


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