Product recalls

Smyths Toys recalls IMC ‘Cry Babies Nala’ doll

April 8, 2019

Smyths Toys is carrying out a voluntary recall of toy product IMC Cry Babies Nala doll. This toy has been recalled due to the level of phthalates it contains.

Image 1: Nala Cry Babies toy

This product has been on sale in the Republic of Ireland, Northern Ireland and the United Kingdom in various Smyths Toys outlets. This recall affects the below serial numbers only.

18/10657/-36, 37, 38, 39, 40, 41, 43, 44, 45, 46

The serial number can be located in the battery compartment of the doll.

Image 2: Location of serial number on toy

Approximately 1260 units have been sold in the Republic of Ireland.

What to do:

First, you should identify the serial number of your product. If your product has one of the serial numbers detailed above, you should stop using the product immediately. Return the product and packaging to a Smyths Toys store.

The retailer will be aware of the recall and a refund will be offered. If you purchased this product online, you can call Smyths Toys customer service on (091) 336 890 or alternatively complete the online contact form available at: https://www.smythstoys.com/ie/en-ie/contact-us.

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