2021 News Archive
May 24, 2021
Thinking of buying a used car? Here’s what you need to know
Buying a used car can be a daunting task, there is always a certain amount of risk involved. But, if you know where to go and what to look for,...
May 21, 2021
FAQ Friday: How do I make a complaint?
Every Friday, we share the answer to one of the most frequently asked questions (FAQs) from the hundreds of consumers who contact us each week. This week we take a...
May 14, 2021
FAQ Friday: What charges should I look out for when investing?
Every Friday, we share the answer to one of the most frequently asked questions (FAQs) from the hundreds of consumers who contact us each week. This week we take a...
May 11, 2021
CCPC publishes 2020 consumer helpline statistics
The Competition and Consumer Protection Commission (CCPC) has today published a report detailing key data on consumer contacts to its helpline during 2020. Overall the number of contacts increased by...
May 7, 2021
FAQ Friday: Top tips when planning home improvements
Every Friday, we share the answer to one of the most frequently asked questions (FAQs) from the hundreds of consumers who contact us each week. This week we take a look...
April 30, 2021
FAQ Friday: What happens if a package travel organiser goes out of business?
Every Friday, we share the answer to one of the most frequently asked questions (FAQs) from the hundreds of consumers who contact us each week. This week we take a...
April 28, 2021
Watch out for greenwashing – ICPEN Fraud Prevention Month
Every year the International Consumer Protection and Enforcement Network (ICPEN) runs Fraud Prevention Month, to help consumers spot and avoid scams. The theme for 2021 is greenwashing, which is when traders...
April 23, 2021
FAQ Friday: Guarantees, warranties & consumer rights
Every Friday, we share the answer to one of the most frequently asked questions (FAQs) from the hundreds of consumers who contact us each week. This week, we take a...
