2020 News Archive

July 28, 2020

Customer service survey

We are currently seeking feedback on our customer service. We would greatly appreciate if you could please complete the very short survey below. It will only take a few minutes...

July 1, 2020

CCPC warns businesses must act independently when setting prices during reopening phase

CCPC engages with trade associations following public statements to warn against co-ordination Any new prices & charges must adhere to competition and consumer protection law Consumers are entitled to have...

June 30, 2020

Your questions answered

Every month we receive thousands of questions from consumers about their rights when things go wrong. Here are some of the most common queries we received during the last month…....

June 15, 2020

Changes to terms and conditions in consumer contracts

The restrictions introduced due to COVID-19 to limit the spread of the virus has led to wide-spread cancellation or deferral of events and services, which has had a significant impact...

June 2, 2020

CCPC publishes new product safety guidance for COVID-19 consumer face masks

Guidance is intended to allow for safe products to be put on the market as quickly as possible Businesses warned that they must provide accurate information regarding the types and...

May 27, 2020

Your Questions Answered

Every month we receive thousands of questions from consumers about their rights when things go wrong. Here are some of the most common queries we received during the last month....

May 26, 2020

CCPC Guidance for Business re COVID-19 Face Masks

This guidance will be helpful to any business who intends to produce or distribute Barrier Masks for consumer use. There are different types of face masks used in different contexts...

May 25, 2020

Are you a parent or guardian teaching students about money at home?

The Parents’ Hub is here to help you teach students about finance. If you have second-level students at home due to Covid-19 and you are trying to teach them about...

Haven't found what you're looking for?