2015 News Archive

December 31, 2015

Bought goods online? Know your rights

If you bought goods online from a business within the EU over Christmas and are unhappy with your purchase it’s important to know that you have rights. Read our information...

December 29, 2015

Returning a faulty good or unwanted present – know your rights!

It can be hard to know what your consumer rights are with the sales in full swing and some shops displaying signs saying “No Refunds” or “No Exchanges.” So we...

December 22, 2015

Commission issues Compliance Notices to expert Ireland

The Commission has issued Compliance Notices to Expert Ireland. The Commission found that Expert Ireland did not provide online consumers with the correct information about their rights regarding the return...

December 18, 2015

Commission takes action against sellers and importers of Hoverboards

The Commission has directed a number of businesses to not sell Hoverboards, which do not meet the required safety standards.The following directions have been issued by the Commission: 17 December...

December 16, 2015

Thinking of taking out Gadget insurance

Are you thinking of buying a new phone, camera or laptop this Christmas? If so, you’re probably wondering whether or not to take out GADGET insurance to protect you from...

December 15, 2015

The road to France – Euro 2016

Olé, Olé, Olé………after an exciting 12 game adventure, Ireland will be one of 24 countries who will be travelling to France next summer to take part in the 15th UEFA...

December 11, 2015

Stay safe when buying toys this Christmas

Retailers are meant to ensure that the toys they sell are safe. However, if you’re buying toys for your child or for the child of someone you know this Christmas it’s...

December 7, 2015

Commission secures compensation orders against Dublin car trader

The Commission has today secured compensation orders against Mr Brian Fassnidge, a Dublin car trader formerly operating at Motorcity, Naas Road, Dublin 22, for giving two consumers misleading information about...

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