2014 News Archive

December 29, 2014

Use your gift voucher as soon as you can

Our recent research found that almost 1 in 4 consumers have, at some stage, let a gift voucher expire. We’ve some tips on using your voucher to make sure you don’t...

December 24, 2014

Know your rights in the sales

If you’re hoping to get a bargain in the sales it’s important to know that your rights don’t change just because there’s a sale on. We’ve some information for you...

December 17, 2014

Take the ‘ouch!’ out of gift vOUCHers

With only a week left to Christmas Eve, you may be considering a gift voucher as a present. Gift vouchers and gift cards are a popular choice of present but our...

December 10, 2014

Study of consumer detriment in Ireland

Today we published the results of a study conducted on our behalf by Ipsos MRBI, which looks at the level of detriment experienced by consumers in Ireland. Consumer detriment is...

December 8, 2014

Toy safety at Christmas

If you’re buying a toy for a child it is important to know that what you’re buying is safe. We have a number of tips to help you choose a...

December 5, 2014

Change to safety standards of equestrian helmets

The European Commission has advised EU countries that the standard for helmets for horse riding (and equestrian activities) EN 1384:2012 is no longer a harmonised standard under the Directive 89/686/EEC...

November 25, 2014

Avoid scams this Christmas

Christmas can be a hectic time of year so to help prevent any additional stress we have some tips on how you can avoid scams this Christmas: Be careful when...

November 3, 2014

Establishment of the Competition and Consumer Protection Commission

On the 31st October we merged with the Competition Authority to form the Competition and Consumer Protection Commission (the Commission). This new body will be responsible for enforcing both consumer...

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