The Latest COVID-19 News

Consumers

August 27, 2020

Your questions answered

Q: I’ve booked and paid for gymnastics after school this term for my daughter, but I’m worried it might be...

August 10, 2020

Face masks – Q&A

I’ve been hearing a lot about face masks recently. Why should I wear one? Official advice from the Department of...

July 29, 2020

Your questions answered

Every month we receive thousands of questions from consumers about their rights when things go wrong. Here are some of...

June 30, 2020

Your questions answered

Every month we receive thousands of questions from consumers about their rights when things go wrong. Here are some of...

May 25, 2020

Are you a parent or guardian teaching students about money at home?

The Parents’ Hub is here to help you teach students about finance. If you have second-level students at home due...

April 22, 2020

Fraud Prevention Month #COVID19EMERGENCY

Every year the International Consumer Protection and Enforcement Network holds Fraud Prevention Month.  This year the theme centres on the...

April 20, 2020

CCPC urges consumer caution of ‘donation claims’ when shopping for personal protective products online

Follows increasing number of online traders claiming product donations to healthcare providers which is not a guarantee of standards or...

March 23, 2020

Consumer warning about whatadeal.ie

The Competition and Consumer Protection Commission (CCPC) has today issued a warning to consumers in relation to a website that...

Business

July 1, 2020

CCPC warns businesses must act independently when setting prices during reopening phase

CCPC engages with trade associations following public statements to warn against co-ordination Any new prices & charges must adhere to...

June 15, 2020

Changes to terms and conditions in consumer contracts

The restrictions introduced due to COVID-19 to limit the spread of the virus has led to wide-spread cancellation or deferral...

June 2, 2020

CCPC publishes new product safety guidance for COVID-19 consumer face masks

Guidance is intended to allow for safe products to be put on the market as quickly as possible Businesses warned...

May 26, 2020

CCPC Guidance for Business re COVID-19 Face Masks

This guidance will be helpful to any business who intends to produce or distribute Barrier Masks for consumer use. There...

May 1, 2020

Guidance for business on PPE for consumer use during COVID-19 Crisis

Regulation (EU) 2016/425 and the Irish PPE Regulation (S.I. 136/2018) (the PPE Regulations) set out the essential requirements which must...

April 2, 2020

COVID-19 Business Reminder – Payment Methods

A number of businesses including restaurants and fast food outlets may have changed, or are considering changing, their business models,...

March 25, 2020

COVID-19 European Competition Law Joint Statement

The Competition and Consumer Protection Commission (CCPC) is a member of the European Competition Network (ECN). This is a network...

March 23, 2020

COVID-19 – CCPC Reminds Businesses that Consumer Protection Law Requirements Remain

The CCPC is responsible for enforcing competition and consumer protection legislation. In the current circumstances, there is a high demand...

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