Do you know your consumer rights?
July 5, 2022
Have you bought something recently that wasn’t what you expected? The power of consumer rights could make it right.
Here at the CCPC, we’re on a mission to ensure all Irish consumers know their rights and shop with confidence!
An EU-wide study found that only 40% of Irish consumers are confident in their knowledge of consumer rights.
It’s our job to inform you about your consumer rights which you can use if you run into problems after you’ve bought something.
Learn more about your consumer rights
The CCPC is your go-to source of easy to understand consumer rights information. Find out how you’re protected when shopping for goods and services, whether
We’ve lots of helpful information on your consumer rights in relation to topics like:
- Buying and returning goods
- Guarantees and warranties
- Faulty goods
- Misleading advertising
- Gift vouchers
If you can’t find the answer to your question on our website, you can always call our helpline on 01 402 5555. Our phonelines are open 9am to 6pm Monday to Friday.
Follow us on social media
Check out our pages for top tips and essential information to help get you up to speed on your consumer rights and entitlements.
Return to News