73% of consumers are making 2021 travel plans

May 25, 2021

Research recently commissioned by the CCPC shows that 7 in 10 (73%) consumers are proactively making travel plans, both at home and abroad in 2021. As circumstances regarding travel are likely to remain changeable, here we arm you with information about your rights before you make your travel plans.

Majority opt for ‘staycations’:

1 in 4 (24%) of consumers surveyed have already booked a holiday for 2021, highest among those age 45-54 (30%). Of this group, almost 1 in 5 (18%) have already booked a ‘staycation’, while (6%) said they had booked a foreign holiday.

When asked about their intention to plan a holiday in 2021, a further 2 in 5 (44%) said they were planning a ‘staycation’, with a further 1 in 5 (20%) planning international travel later this year.

We are reminding consumers that, although there is much to be optimistic about over the coming months, the uncertainty of the COVID-19 pandemic remains. Therefore, it is important that you know your rights and request as much information as possible about your booking before making any payment.

Our research shows that 4 in 10 (42%) consumers cancelled travel plans in 2020 due to the COVID-19 pandemic with just over 10% of consumers losing money as a result.

You should read and make sure you fully understand the T&Cs of your booking before handing over any payment. In the current environment, it is important that you are familiar with the cancellation policy.

Package or ‘DIY’ holiday?

Among those who have already booked, or are planning to book holidays abroad this year, the majority (81%) prefer to build a ‘DIY holiday’, where they book each element of their trip themselves. This is compared to 1 in 5 (20%) who prefer a package holiday option, highest among those aged 65+ (31%).

Your rights and protections are different depending on what type of holiday you book. When you book a package holiday, you are protected by package holiday legislation and have stronger rights. If you choose to book a holiday directly (each element of the trip separately), in most cases, your rights will depend on what is set out in the T&Cs of each booking.

Grainne Griffin, Director of Communications with the CCPC commented:

Our research findings show that the majority of Irish consumers are making travel plans for 2021. While there is reason to be optimistic about the planned reopening of Irish society over the coming months, the reality is that when it comes to holidays the uncertainty of the COVID-19 pandemic looks set to remain for some time. It is essential that consumers know their rights and check the cancellation policy before they book a holiday or make any form of payment. We encourage all consumers to use our consumer travel checklist on ccpc.ie for step-by-step guidance on what they need to know and consider before making any booking.”

Download our Holiday Checklist to help you plan your 2021 holiday.

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