COVID-19 Consumer Rights FAQs

March 12, 2020

UPDATED: 18 March 2020

The COVID-19 (Coronavirus) situation is continually changing and you may have questions about your rights as a consumer. Our Q&A covers the most frequently asked questions from consumers on travel, insurance and shopping online.  Check back to the CCPC as we will update this section as and when we learn more about the impact on consumers of COVID-19.

For more information visit our COVID-19 Information Hub.

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