Great results – thanks to you

September 26, 2017

We recently published our second annual report, showing our work across the economy in 2016.  It outlines the enforcement actions we took, the investigations we opened, our public awareness campaigns and the mergers we examined in order to protect competition in Ireland.

Information we receive from consumers plays an important role in helping us to identify potential breaches of the law. Last year, in addition to the 1.6 million visits to our website, over 38,000 consumers made direct contact with us through our helpline. The information we received from you helped to inform some of the 40 enforcement actions we took against 33 individual traders for breaches of consumer protection legislation. It also resulted in many of the 150 files we opened, looking into potential vehicle crime in relation to “clocked” or crashed cars.

Key highlights from the CCPC’s 2016 Annual Report include:

  • Two competition-related investigations were opened; one into potential price signalling in the motor insurance sector and one into the conduct of the Irish Property Owners Association
  • 20 searches were undertaken in an investigation into potential bid-rigging in the public transport sector
  • 159 files opened into potential vehicle crime, all of which came from information received from consumers
  • 40 consumer enforcement actions were taken against 33 traders for breaches of consumer protection legislation
  • 70 notified mergers were assessed; 69 of which were Phase 1 investigations and one Phase 2 Determination
  • 1.6 million visitors sought information from the CCPC’s websites
  • 189,776 products from 41 consignments were prevented from entering the Irish market because of product safety concerns
  • 38,085 consumers sought information about consumer rights and personal finance from the CCPC Helpline

For a full copy of our 2016 annual report click here.

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