CCPC study of PCP car finance

July 17, 2017

We’ve just announced that we’re conducting a study of the Personal Contract Plan (PCP) car finance market. PCP is a form of hire purchase which many car dealers now offer as their main source of car finance. However, these products are relatively new and complex and we want to examine the experiences of consumers in this market and assess the information provided at the point-of-sale. The study will also analyse consumers’ understanding of PCP, including the structure of the product and the options available to them at the end of the contract.The findings of the study will determine the suitability of the current consumer protection regime and help inform any future policy decisions.

So, we want to hear from you if you have bought a car using PCP, particularly if you either experienced problems in understanding the product before you signed up or had difficulties after you signed the contract. You can contact us through our consumer helpline on 1890 432 432 or fill in our contact form.


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