Is your Hoverboard a fire risk?
March 11, 2016
Following a recent incident where a Hoverboard went on fire in Dublin while being charged, we are issuing a reminder to consumers to be careful with Hoverboards.
Via Dublin fire Brigade
If you have purchased a Hoverboard:
Because of the potential risk of fire, never leave a Hoverboard charging unattended, especially overnight.
If you have bought a Hoverboard in a shop
- Bring it back to the retailer and look for proof that the product meets Irish and European safety standards. If this cannot be given to you, ask for a refund.
If you have bought a Hoverboard online
- If you have ordered a Hoverboard and have not yet received it you can cancel it immediately without providing any reason, in writing (an email will suffice).
- If you have received it – you have 14 days from the date of receipt to cancel your contract. You may be required to pay for returning the product.
- However, where you have not received information on your right to cancel from the trader you will not be liable for the return costs of the goods.
- Even if the cancellation period has passed you should still ask the seller for proof that the product meets Irish and European safety standards. If this cannot be given to you, ask for a refund.
If you come across any products which you think might be unsafe, let us know who was selling it and where on our consumer helpline on 1890 432 432.Return to News