Buying Rugby World Cup tickets 2015

June 12, 2015

Excitement is building ahead of the upcoming Rugby World Cup this autumn.  With Ireland ranked third in the world, interest will be at an all-time high.  Tickets are likely to be scarce, especially for the big games. You may be tempted to buy from unofficial websites or from a private seller, even if it involves paying a lot more than the official price. If you do decide to buy a match ticket online from a private seller you should know that you don’t have rights under consumer law as you would if you bought from a business. If you are on the lookout for tickets we’ve put together some few tips on what to watch out for:

Remember, some private seller websites will take your money, and then try to source the ticket, so always ask the seller if they have a ticket to supply to you. Be very careful and do your research before you ever send someone money online.

Use the ‘Official Checker’ tool located at http://www.rugbyworldcup.com to check if a company or website is official. Private sellers may be hard to track down if you find that the tickets you receive were not what you ordered. For example, if you were told that you were getting tickets seated together, but it turns out they’re not, or you received tickets that are for seats with a poorer view than you were promised.                     

Go online and do a quick search to see if there is any positive or negative feedback about the website that you are thinking of buying from.

Before you buy your rugby tickets do a few simple checks. Does the ticket you’re buying have any restrictions, for example, on age? If you are buying a number of tickets, are they located together? Be sure to check the price of the ticket you are thinking of buying and find out about any additional charges such as administration or postage fees and finally read the terms and conditions  of the website.

You or someone you know may be unfortunate enough to experience being sold a counterfeit Rugby World Cup ticket.  If you suspect the ticket you bought is counterfeit contact your local Garda Station or the Garda Confidential Line on 1800 666 111. As part of the International Consumer Protection Enforcement Network’s (ICPEN) Fraud Prevention Month, the Rugby World Cup 2015 Organising Committee joined forces with a number of bodies and provided a list of contact points  to get in touch with if sold a counterfeit ticket.

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