Notify an unsafe product

The Competition and Consumer Protection Commission (CCPC) is the market surveillance authority and the competent authority in Ireland for safety of non-food consumer products covered by certain Product Safety Legislation. A business is obliged to inform both the manufacturer (if it is not the manufacturer) and the competent authority as soon as it becomes aware that a non-food consumer product may pose a risk to the safety and health of consumers.

As a business, if you wish to notify the CCPC of an unsafe product, please complete this form and return it by email to 

If you are a consumer and you have found an unsafe product please contact our helpline on 01 402 5555 or use our contact form. The helpline is open Monday to Friday from 9am to 6pm.

Haven't found what you're looking for?